AI's impact on software production systems, according to the CEO of Resolve AI

By McKinsey & Company · July 6, 2026.

This McKinsey Technology email, sent by Basel Kayyali and Florian Niedermann, global leaders of the firm's technology practice, highlights an interview with Spiros Xanthos, CEO of Resolve AI, about how artificial intelligence could transform software deployment, production and monitoring systems.

The body of the email is short and mainly serves as a promotional summary of a longer piece on McKinsey's website. According to the available text, automating software deployment, production and monitoring systems has historically been a complex challenge for organizations. In the interview, Xanthos explains how AI could improve three key aspects of these processes: reliability, pace, and the workload of the teams responsible for keeping these systems running.

The email does not go into specific details of the conversation. It includes no direct quotes, figures or concrete examples, so the exact content of the interview cannot be described further without the full article on McKinsey's website.

Besides the main article, the email suggests two related pieces under the 'Also Consider' section. One is about redesigning software delivery for the agentic era ('Rewiring software delivery for the agentic era'). The other is about the AI revolution in software development ('The AI revolution in software development'). However, the body of the email gives no summaries or further details about these pieces.

More broadly, this kind of content reflects strategy consultancies' growing interest, McKinsey's included, in how agentic AI is reshaping software engineering, DevOps and observability practices. In this area, specialized startups such as Resolve AI are trying to position themselves as solutions for automating complex operational tasks.